Bonus - End of Year Extravaganza

Have you missed the Joels ramble on about consumer law? Well don’t we have a massive end of year surprise for you: the Keeping Up with the Consumer Law Extravaganza! In this episode Joel Grieger and Joel Lisk try to run through some of the major consumer law news that has happened since the last episode of the 2023 season from August.

So, what do the Joels cover? Well, in 23 minutes they cover the ACCC’s action against Qantas for alleged ghost flights, changes to unfair contract term laws, an action against a Jeep distributor for poor consumer compliant management, and a massive penalty for a major power tool distributor for violating competition laws.

Before signing off for 2023, the Joels want to say a massive thank you to you, our audience for downloading our episodes and sharing our passion for the consumer law and how it works. Keep an eye out for the 2024 Season.

Do you want to read more about this episode’s content? More information is below:

• ACCC takes court action alleging Qantas advertised flights it had already cancelled (23 August 2023) www.accc.gov.au/media-release/accc-takes-court-action-alleging-qantas-advertised-flights-it-had-already-cancelled

• Businesses urged to remove unfair contract terms ahead of law changes (11 September 2023) www.accc.gov.au/media-release/businesses-urged-to-remove-unfair-contract-terms-ahead-of-law-changes

• Jeep distributor to improve complaints handling for consumer guarantee claims (25 October 2023) www.accc.gov.au/media-release/jeep-distributor-to-improve-complaints-handling-for-consumer-guarantee-claims

• Record penalty for resale price maintenance conduct by power tool supplier Techtronic (1 December 2023) www.accc.gov.au/media-release/record-penalty-for-resale-price-maintenance-conduct-by-power-tool-supplier-techtronic

Get in touch with Grieger and Lisk at ⁠⁠www.consumerlaw.media/contact

Keeping Up with the Consumer Law is intended to be for educational purposes only and should not be considered legal advice. Does this episode raise any questions for you about how you can use the ACL or what your obligations are under the ACL? We recommend seeing a lawyer, head over to ⁠⁠www.consumerlaw.media/legal-advice⁠ for more information. 

This Podcast is supported by the Law Foundation of South Australia. Keeping Up with the Consumer Law is recorded and produced on Kaurna Country.